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carmella
I remenber many years ago, living with an aunt in the States, the frequency with which she used to get calls from people selling things, and thinking "thank goodness this never happens at home!"

In those days it applied as we never received unwanted calls, that is even if you were one of those lucky households to have a phone, it just wasn't done in those days, and so it continued at least until the late 90s.

Now, I am so sick of them, and would go so far as to say they are dangerous, not to mention an infringement on my personal space and time. Some of these cold calls are "international out of area" showing up on my caller display, which infuriates me as I cannot ignore them, ,my relatives in the States and Canada show up in the same way, so unless and until I pick up, I have no way of knowing who these calls are from. Some purport to be replacement windows etc.

There are various websites you can go on to report these numbers across the spectrum, but thats all they do. I want this practice stopped and banned - it is driving me mad!
ktv
you can opt out of marketing calls etc here http://www.tpsonline.org.uk/tps/index.html

the calls should stop after a while but if you keep getting them inform the caller you've registered with tps and theyre breaking the law if they don't remove you from their list.
carmella
I have been registered for 4 years , and my number is ex-directory. Apparently this only works with non recorded type calls anyway.
GG
It certainly has become a real problem over the last few years, Carmella. As you say, it's the automated calls that are the worst, sometimes starting as early as 9am on a weekend. It's infuriating, but once again – just like the rampant abuses of the banks and the power companies – it shows that politicians take absolutely no effective action to protect the public when it comes to a 'people versus big business' scenario. Shameful, of course, but then again the new 'professional' breed of politicians that we have now are so selfish and delusional that they obviously don't care.

As someone used to say: 'just my opinion'. laugh.gif

GG.
wellfield
Och' Carmella...when ye' get as auld' as me it's nice tae' get any kinda' calls!........(but I do know what you mean,still as strong as ever over here).....Oh' and another thing hen'...ahl' be by tae' measure yur' windaes'...lol
Jupiter
They usually ask for Mr ******. I say who is calling,get a first name.ask for surname phone, number then either say he is not in or tell them to "F*** right off!"
I reserve my bad language for cold callers.I think they merit it.
Dylan
No one likes nuisance calls.

However I realise it is some poor soul trying to make a living.

A polite " No thank you " is the least they deserve.
bilbo.s
QUOTE (Dylan @ 1st Jul 2014, 08:43am) *
No one likes nuisance calls.

However I realise it is some poor soul trying to make a living.

A polite " No thank you " is the least they deserve.


Do you feel the same about the con-merchants who try to cheat folk out of their money? After all, they are trying to make a living too.
Dylan
Whit ??????
Jupiter
Dylan they know they are making a living by asking intrusive questions without a by your leave or proper introduction.By employing such tactics they are attracting abuse from their victims.

****GG if you read this is it possible to get rid of the two nuisance ads at the top right of the page.
I am trying to use the search function but they have it obscured and will not budge.Many thanks
Joop*****
Dylan
The people who make the actual calls, are in the main youngsters working for a call centre. !

If they refused this job they would not get any benefits.!

Some have children to feed.

They do not deserve abuse.

They annoy me. They do me no harm.

We all have different standards.!

ashfield
They drive me nuts as well ohmy.gif . We are in the phone book, but not under our real name. Anyone who knows us has the means to call, anyone who asks for Mr or Mrs "name in the phone book" gets a polite "wrong number". Anyone who calls asking if I'm the householder gets told I'm just renting, end of call. The recorded ones are the worst, either that or the silent call. The numpties who want to tell me my PC has a virus get a very impolite send off rolleyes.gif
JAGZ1876
When i got calls like these some years ago i would say that i would get the home owner and then leave them waiting, 35 minutes was the longest one of them waited.
carmella
I can agree with some of the comments you have all made, but I am less forgiving when it comes to anyone calling me without my permission. I do, as I've said, consider it an infringement of my privacy, and they nearly always call at the wrong time.

The way I deal with the people calls is by being as rude as possible, after asking where they got my number, telling them about TPS, I don't give a monkeys that they are trying to earn a crust, if I did, I would be a socialist which I'm not.

The calls that bother me most are the ones I mentioned in my post, i.e., the "International, out of area" calls which are pre-recorded, there is no human at the other end, and they are frequent.

Incidentally, on investigation, I have found out these calls are indeed international, as they come from a call centre in, of all places, San Antonio, Texas, the company is hired by Uk buisnesses, ootelling people the government has "a window scrappage scheme" or "a boiler scrappage scheme" or "a kitchen scrappage scheme". All of which has nothing to do with the very different culture that is Texas. Actually the companies are kitchen companies and double glazing companies who, if they can afford to employ the services of a company in Texas to con people, here in the UK, then they are making too much money, and I wouldn't touch any of them with a barge poll. Some big names too who will never get my buisness.

I am now of a frame of mind that I am going to go as far as I possibly can with this.

If prisoners serving long and life sentences can successfully sue the government for compensation on stupid claims, then I shall do the same as I feel my human rights are being invaded on a daily, weekly and monthly basis.
GG
QUOTE (Jupiter @ 1st Jul 2014, 08:09am) *
****GG if you read this is it possible to get rid of the two nuisance ads at the top right of the page.
I am trying to use the search function but they have it obscured and will not budge.Many thanks
Joop*****

Sorry about that, Jupiter! Should be fixed now. If anyone else wants them removed from their account, just let me know by PM'ing me.

GG.
GG
I did a quick search of the online news to see if anything was being done about news calls in relation to 'nuisance calls' and Glasgow, and I found the following from a couple of weeks ago:

QUOTE
'Stop Now' Order Issued to Glasgow Marketing Company

The Information Commissioner's Office (ICO) has ordered a marketing company based in Glasgow to stop bombarding the public with nuisance marketing calls.

DC Marketing Limited made the calls to try and get people to purchase solar panels partly financed by the Green Deal Home Improvement Fund. An ICO investigation found the company also frequently gave a false name to avoid detection.

It is against the law for a company to make marketing calls to an individual who has opted out of receiving them by registering with the Telephone Preference Service (TPS) or informing the company directly. It is also against the law for a company to give out false information in an attempt to avoid detection.

The ICO became aware that DC Marketing Limited were still contacting individuals who had asked not to be contacted after 280 reports were made to the TPS and the ICO from angry members of the public.
ICO Assistant Commissioner for Scotland, Ken Macdonald, said:

"The law is clear. Companies must not contact individuals who have asked not to be called. DC Marketing Limited failed to respect people's wishes and even lied in order to try and avoid detection.

"They have now been punished for their actions and served with an enforcement notice ordering them to stop making nuisance calls. If the company breaches the notice then it will be treated as a criminal offence."

GG.
GG
And another news story from February with a Glasgow connection:

QUOTE
OAP's anger at cost of blocking nuisance calls

A Dumfries pensioner's ears were ringing with the news she has to pay to stop nuisance calls. Marie-Theresa Hunter had grown sick and tired of cold callers trying to contact her day and night.

The 72-year-old asked landline provider BT to set up a ban - but was "gutted" to discover she would have to fork out 4.70 a month for the service. Mrs Hunter said: "I just got angry at the number of times this number was phoning me. I don't have a computer so my friend looked it up on the internet and said there were thousands of complaints about the same number and it was coming from a company in Blackburn.
"I tried to call them back to give them what for but the line would always go dead so I called BT to see if there was something they could do.

"When they said it would cost me 4.70 a month I was so shocked, in fact I was gutted.

"It might not sound like a lot of money but it is when you add it up. What if you are on social security and you don't have a lot of money?" Mrs Hunter added: "I am even more infuriated now I have thought more about it. Apart from the fact that I am a pensioner, I am ex-directory so how are they even getting my number? "I would leave BT to be honest but it is a lot of bother and I have arthritis so writing a letter of complaint is not an option and they said there is nothing else they can do.

"And my family live in the Channel Islands, where I am from, and my closest relative is in Glasgow so I need to get in touch with people.

"I just think it is all really unfair and very annoying." A spokesman for the phone company said: "BT takes the problem of unwanted calls seriously and there are a variety of steps people can take to combat them.

"We will call Mrs Hunter to discuss the best option for her needs. Using an answering facility and registering with the Telephone Preference Service are the simplest ways of filtering and preventing unwanted calls but BT also offers a call caller display which allows you to see the number of the incoming call along with phones that can actively block calls when used in conjunction with the caller display service."

GG.
zascot
Answer the phone, if its a nuisance call ask them to hang on for a second then leave the phone on the counter for 10 minutes. It`s amazing how quickly the calls will stop.
carmella
Sorry Zas but I've tried all of these, my phone still keeps ringing - if it's a 'live' person it's easy to deal with them, and I do so quickly, but the calls still keep coming.

I deal with all of them the same way, but if you go back and read my post you'll see that my problem is not with the 'live' calls where a person is at the other end, but with the automated recorded voice calls, I have to answer the phone when it rings, because it could easily be a genuine 'international' call from a relative - this is my main objection.

I am very rude (trust me) when I get a real person at the other end of the line, some have not called again, but some still do.
Dylan
On returning from Holiday recently ,"Thomson" as usual, ask passengers to complete a Review/Comments Questionnaire..

Many other organisations do likewise by leaflet or online.

They are sold on to Market Research Companies and contribute to Nuisance Phone Calls and Junk Mail.

I no longer complete these and the result has been favourable. !
JonM
Had the "window scrappage scheme" Glasgow calls today.

Told them that the village is a conseration area (which it is). Also told them that they're calling a housing association property (which I am). Also told them that we're registered with the TPS (which we are).

They said they'd remove the number from their lists (which I'll believe ONLY if we get no more calls).

They refused to give me the name of the firm that employs them "we're calling from a PC system.." (Utter bollox)
carmella
QUOTE (JonM @ 8th Jul 2014, 04:37pm) *
Had the "window scrappage scheme" Glasgow calls today.

Told them that the village is a conseration area (which it is). Also told them that they're calling a housing association property (which I am). Also told them that we're registered with the TPS (which we are).

They said they'd remove the number from their lists (which I'll believe ONLY if we get no more calls).

They refused to give me the name of the firm that employs them "we're calling from a PC system.." (Utter bollox)



Yes, and you can bet your bottom poundnote that they'll call you again. Being with TPS is no safeguard, as myself and many others (according to a website I'm on) have discovered.
wombat
rolleyes.gif just put em on hold , rolleyes.gif
TeeHeeHee
QUOTE (GG @ 1st Jul 2014, 08:05pm) *
Sorry about that, Jupiter! Should be fixed now. If anyone else wants them removed from their account, just let me know by PM'ing me.

GG.

Even the German ones rolleyes.gif
TeeHeeHee
QUOTE (wombat @ 12th Jul 2014, 01:31am) *
... just put em on hold , rolleyes.gif

It's Mary's Name in the phone book so when they ask for Mrs Bird I shout Mary, it's for you then say she'll be here in a tick then lay the phone down. If I was really honest I'd tell them she'll here when she finishes her work at 5. tongue.gif
Sometimes they assume I'm Mr Bird. The reply I give varies but I'd be worried if I was the caller. laugh.gif
tombro
Answer with a simple 'Hello' !

Then, when they start talking, butt in with ...

"You have reached the ______________ City Morgue. Unfortunately, all of our operators are very busy at the moment, as we have quite a few funerals organised for over the next couple of days. However, ...

At this moment, I have found that the other end hang up very quickly.

Another tack is to answer them in a fake foreign language, but the best one I've found is to tell them, matter-of-factly, that you are nearing one hundred years old, you are almost deaf and that your gramophone has broken down !

Tombro biggrin.gif biggrin.gif

angel

if it is an un known caller or if I do not recognize the number
I don't answer , I figure , should it be an important call they will
leave a message , but should I ever answer a nuisance call , I
say nothing and hang up .
ashfield
Ach, ok, I'll stop making them laugh.gif
Dylan
QUOTE (angel @ 12th Jul 2014, 03:39pm) *
if it is an un known caller or if I do not recognize the number
I don't answer , I figure , should it be an important call they will
leave a message , but should I ever answer a nuisance call , I
say nothing and hang up .


Beats being rude and abusive Pat. !
bilbo.s
QUOTE (Dylan @ 12th Jul 2014, 11:03pm) *
Beats being rude and abusive Pat. !


Try it some time. tongue.gif
angel
QUOTE (Dylan @ 12th Jul 2014, 08:03pm) *
Beats being rude and abusive Pat. !



of course it does Dylan , ,

if we can't stop nuisance calls then it is better to ignore them
and any other type of nuisance we may come across .

Nice seeing you back , I do hope that you
are keeping well . cheers . smile.gif Pat

carmella
Everything said by those who have responded to this thread, are what I already do.

All of my friends know that I have caller display, so I know who is calling.

Unfortunately, when you have a person at the other end of the phone it is easy just to hang up on them, or tell them where to go, trust me, I've done it many times, but as Angel stated and I agree with her, if I don't know who it is I just don't even bother to answer.

The type of calls that bother me, and the reason I started this thread, are none of the ones mentioned, they are the calls which are obviously pre-recorded and which appear on my display as 'International out of area' which is the same display I would see if my relatives in the States, Canada, Australia and Malta would show.

Also in the past two years I've had the need to receive calls from hospitals and also my G.P. both of which appear always as 'Private Caller, withheld number' this is standard practice, so it is for this reason that I get annoyed on lifting the receiver only to realize these nuisances are at the other end, so immediately I hang up.

My resentment is that they are using 'international' and 'private' instead of showing their numbers.

I intend going as far as I can with this until it is finally stopped, even if only at my own landline number.
Melody
We are also sick to death of these nuisance calls Carmella. I've registered with the stop the nuisance calls thingy until I'm blue in the face and we still can receive as many as four some days. angry.gif
Guvin Wullie
QUOTE (wombat @ 12th Jul 2014, 12:31am) *
rolleyes.gif just put em on hold , rolleyes.gif

Telecom Australia will block all Indian rubbish telemarketers and charity hounds from accessing your phone and it is a free service.
wellfield
Ask them if they're calling you from their own home number,then tell them you'll call back...lol
wombat
rolleyes.gif then if you don't ,they call back laugh.gif


that,ll wurk laugh.gif
ashfield
Just had a call from "Edward", from the Windows technical department. Edward has now got a very sore ear rolleyes.gif
bilbo.s
Oh dear, you'll have offended Dylan's tender sensibilities. tongue.gif
Heather
We were just sitting down to our dinner today when our phone rang, it was a call from Shade's Blinds, a Company I have never dealt with.
I hung up on them.
We have been ex-directory for many years and we are also registered with the place who is suppose to stop those calls.
That is the first one we have had in a long time.
carmella
Unfortunately you can't ask someone, or have any sort of dialogue with a pre-recorded voice!
ashfield
QUOTE (bilbo.s @ 14th Jul 2014, 06:16pm) *
Oh dear, you'll have offended Dylan's tender sensibilities. tongue.gif


I'm pretty sure he would have heard me laugh.gif
JimC
The odd telemarketer is something I have learned to accept and although it is usually around supper time when they call I have learned to tolerate it. Unfortunately last year I recieved at least eight calls a month from some outfit trying to sell me Duct Cleaning, December of last year I recieved nineteen duct cleaning calls and the odd thing was they all had Indian or Pakistani accents.

At that time the calls were so persistant that I wrote down the time of the calls and the numbers that they were coming from but what was even more infuriating was when I tried to recall the number indicated it was either not available from my calling area or didn`t exist, if it didn`t exist how the heck was it calling my home.

My first complaint was to the No Call List which I have been registered with for the past three years and who are supposed to block unwanted and telemarketing calls but they informed me that the numbers calling me were within the boundaries of their pemitted calls, if I wanted to specify a particular number they would disallow it from coming through but there were so many and new ones appearing every day it was a lost cause.

My next step was to complain to Bell Canada who supply my telephone services, they checked the previous month and confirmed the times and numbers of the telemarketers that I had given them were correct but informed me that unfortunately they had no solution to my problem.

It appears that all the telephone numbers were all originating from India or Pakistan using 1-800 numbers or area code numbers unrecognizable by their prevention and banning systems. These Indian or pakistani telemarketers bug you to get an estimate to have your ducts cleaned then pass your number on to some company within your vicinity and more than likely recieve some kind of commission. These characters have it down to a fine science and you cant do a thing about it, the trouble they go to in making their telephone numbers untraceable would indicate they must know they are breaking the law and being a complete aggrivation. The only advice I recieved was "Maybe You Should Change Your Number " Aye Right.

I am still getting the calls but down to about four a month, I don`t even respond now, I just hang up.

All the Very Best.
JimC
taurus
I recently bought a new Iphone with a brand new phone number,and before I could tell my friends my new number,I got a telemarketer call,and he had a Scottish accent,and he understood me perfectly when I told him where to go.
ashfield
Latest stunt here is the folk on the other end hang up as soon as you answer, getting two or more a day right now. If you try to call back, you find yourself on to a premium rate number.

And naw, I don't phone back rolleyes.gif
ashfield
Perhaps an interesting programme on Channel 4 tonight, "How to stop nuisance calls" huh.gif

Over last Friday, Saturday and Sunday I had no less than 7 calls from the eejits claiming to be from windows (although it was pronounced as if starting with a "v"). Some got an earful, some got the phone put down, but on one call I engaged the young chap in a conversation about my double glazing. Every time he tried to get back to his agenda, I just took him back on to mine.

He eventually put the phone down on me laugh.gif
ashfield
After all that, I missed the programme rolleyes.gif

Part of the reason we didn't see it was, believe it or not, a nuisance call. When I say nuisance call, it was on behalf of a well known and well respected charity, and one we often donate to. The reason this call was so unwelcome is it's the third call from them in three weeks asking for us to sign up to monthly direct debit donations. On each occasion we have politely declined but it appears they are working on a policy of attrition. We also asked them not to call again, I won't hold my breath.
mlconnelly
Interesting program Ash but didn't tell you how to stop the calls. Just over 2 years ago when I was with Talk Talk, I had several calls from a company saying they were calling on behalf of either Microsoft or Talk Talk and that I had reported a problem, I hadn't. I tried to trace the numbers using reverse directories only to be led to a forum which told me the numbers or partial numbers I was trying to trace were part of a scam. Now when I get these calls, very very seldom now, I take note of the date, time and name of the caller, then I ask for the name, address and phone number of the company who is calling. I usually get told they can't give out that information, so I tell them I couldn't possibly share my personal details with them and to please remove me from their list. It took a while but they eventually stopped. I also reported the problem to TPS, Microsoft and Talk Talk.

I have a new problem now. I changed my supplier to BT and also changed my number. I now get regular calls from debt collection agencies. It seems the couple who had this number before me are up to their eyeballs in debt and are still using my number as part of their contact details and there is absolutely nothing I can do but explain to these companies what has happened.

AS for how they get your number, one of the most common ways is from a rotating number. The computer system they use throws up a number and after each call is made, the computer rotates the number by one digit.

Mary
tombro
I had a couple of these calls on the weekend and decided to change my tack.

As Sundays are not really days for business, I listened quietly for twenty seconds before informing them, message bank style, that they had reached the local morgue and, as all of our operatives were busy, they could leave their name and number and we would get back to them, post-haste.

Needless to say, the big click came rather quickly !

Tombro wink.gif wink.gif

TeeHeeHee
QUOTE (ashfield @ 11th Aug 2014, 02:59pm) *
... I had no less than 7 calls from the eejits claiming to be from windows (although it was pronounced as if starting with a "v").

Honest Herr Aschenfeld, I know nutzing tongue.gif
laugh.gif
ashfield
QUOTE (TeeHeeHee @ 12th Aug 2014, 11:57am) *
Honest Herr Aschenfeld, I know nutzing tongue.gif
laugh.gif

laugh.gif Very vunny!

You were always in the clear as I reckon you live about 8500 kilometres too far north rolleyes.gif
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