Help - Search - Members - Calendar
Full Version: Surgeree Or A And E?
Glasgow Boards/Forums > GG Discussions > Other Discussions
Rab
In the light of continuing complaints about the state of the NHS, particularly A&E units nationwide being overburdened with patients, whom. we are told. should be visiting their GP rather than A&E, may I offer the following case for discussion?
Its me actually! A few weeks ago I became aware of a pain in my foot. Being a bloke, I soldiered on and hoped it would go away, but it didn't, it got more painful. I therefore went to my GP and requested an X-ray as she could not diagnose the cause. I waited 3 days more in increasing pain for an Xray. When it was taken, the nurse told me I should have the result when I phoned my surgery in 10 days. ''Ten days?' I said - My surgery is about half a mile from here! No sensible answer was given to this, so, I wait 10 days in painful discomfort, then on Friday last, I reported for my results. Receptionist - 'Sorry Rab, these take 2-3 weeks to get here!' I kept my temper as I leaned on the wall to take the weight off my still throbbing foot but put my case as forcefully as I could about this farcical situation - with no joy. I then asked her when I could next see my GP. Reply - 2 weeks from now!

Is it any wonder A&E units are overloaded when this ridiculous state of 'health management' contines? I must be one of many millions. My family urged me to go to A&E where I no doubt would get an instant X-ray and a result, but would this help the situation, or make it worse if we all did this? I also recently queried with a specialist why the letter he promised me had not arrived after a 2 month wait. I was told that all letters were sent to INDIA for 'processing'! Can it possibly get worse? You bet! angry.gif
Betsy2009
Oh Rab, I'm sorry to hear about your foot.
Do what your family says and pop down to A&E.
You may have to wait hours but at least you'll get the result.
Don't say anything at reception other than you think you've broken your foot.
Good luck!
Rab
Betsy, I am not particularly worried about MY foot to the extent that I would add to the burden at my local A&E by deception. I am worried about the thousands, possibly millions of other sick people who are being pushed around like this because of the 'System'. In this day of high-tech communications, surely a simple foot Xray could be sent by computer imaging instantly to a radiographer for assessment then on to a GP in less than 2 to 3 weeks? Its not rocket-science! If only we could get this resolved, I am sure the A&E units would bear a lot less of the burden which I fear is being placed on them at this time through sytematic stupidity.

If you are a viewer of this post, member or guest, please post your opinions as they are welcome.
Betsy2009
If you are in a hospital bed then a portable x-ray machine can be brought to the bedside.
If you are in the dentist then xrays can be taken.
I wonder why a nurse at the surgery could not be trained to use this kind of equipment or indeed a fairly basic portable scanner of some sort - the results of which are shown on the computer screen at the surgery.
Scans these days are on computers and can be emailed to the consultant direct so why not a copy to the GP? There is no reason for any delay in getting the information. In fact, the result could be emailed to you at a push.
Instead of waiting for a GP appointment -an email saying that there's small broken bone in your foot -so wrap and rest - or a great big break to get up to the hospital to get it sorted out - would be so much easier.
GPs live on their computers anyway now so it would also save unnecessary appointments wasting time.

As for India (???) what are consultants' secretaries doing? That's insane!

Rab - you are not a burden on the A&E if you have legitimate concerns about your health. The burden on A&E is those who go out and p****d and do something stupid to themselves.
DavidT
Rab, how long have you been paying in to the NHS? Even if you'd never paid a penny they have a duty of care. Don't suffer in silence. You might have a broken bone in there.
I never knew they sent stuff out of the country for processing. GG might have a scoop here. No doubt someone somewhere is making a profit out of your continued misery. My sympathy to you and your pedal extremities.
Heather
Rab, that is incredible that letters sent by Specialist in Britain are processed in India.
You should see your MP about that and see what he has to say.
Then get yourself off to the A&E.
That is an order mister.

I took a bad dizzy turn at Mass a few weeks ago and a friend who is a Nurse brought me home with my niece who was at the same Mass and is also a Nurse, so I was in good hands.
Last week the same thing happened in Morrisons while doing my shopping and a Staff member ran me home
My husband was getting frantic and insisted I see the Doctor. I did get an Appointment for Tuesday and after an examination the Doctor said he was making an urgent Appointment for me at the Hospital.
Well I thought that will probably mean a few months to wait, but blow me down, two days later on Thursday morning I got a phone asking me come to the Hospital next Wednesday for an assessment.
red rooster
Rab

Get yourself down to A&E no way you could be a burden to this country which has a bottomless pit of money, to the extent we can invite the whole of eastern europe to come here and share our benefits, housing and NHS, give handouts to countries who have booming economies and space programmes, not bothering to collect tax from multinationals. Give the yanks handers in any part of the world at a momments notice.

Seriously though I can see Heather's point I have been seriously ill this year (3 months intensive care) and I didn't notice any sense of crisis in the three different hospitals I was in.

I recovered at home and fell twice damaging the same knee in both cases, when I called the ambulance they were there within half an hour and the A&E departments were quiet.

Having paid more than 40 years NI I have no hesitation in using services I have paid for.

The NHS is still one of the few things we have to be proud about and we should take any attempt by the inbred thieving toffs to flog it to their pals on the cheap as seriously as we take being banned from putting a cone on Wellingtons napper.
mlconnelly
That's a shocking situation Rab and I think I'd be writing not only to my MP but making a formal complaint to the NHS. I agree with everyone else Rab get yourself to A & E, you're never a burden. I don't know about anyone else's GP but when I've gone to mine with something like this, my GP gives out a self-referral form and I can go straight to the x-ray department rather than A & E but it still takes about 10 days to get results. Hope your foot is sorted soon Rab. Mary
kenb
rab my "insiders" view of the nhs in recent weeks is there is a distinct lack of funding not enough nurses there was 16 patients in my ward generaly older and and infirm one night there was 1 nurse and 1 support worker to "nurse"them through the night now this was a rehabilitation ward so every patient was active that meant these two angels and they were ,had to work from 20.00hrs till 08.00.hrs getting patients to toilets who couldnt walk so they had to on a lifting device they had to dispence drugs they had toput patients who had fallen and split heads on the floor back together again etc etc etc they worked very hard all night to many patients not enough
staff too many patients not enough money
the nhs is collapsing in front of our eyes and it will go under pretty soon i imagine a&e is in a worse positionall my personal experience



Rab
QUOTE (mlconnelly @ 24th Nov 2013, 08:03pm) *
I don't know about anyone else's GP but when I've gone to mine with something like this, my GP gives out a self-referral form and I can go straight to the x-ray department rather than A & E but it still takes about 10 days to get results. Hope your foot is sorted soon Rab. Mary


Mary: That is exactly my route and the wait is the same - only, it has now been extended. It appears that most who have read my post are in agreement regarding these long delays. The last time I attended my local A&E, I said I would never go there voluntarily - only in an emergency ambulance! I waited over 6 hours on a trolley and was eventually attended by a foreign 'person' who could barely speak English,he said he was a doctor but could have been a cleaner the way he was dressed. Prior to his visit, a nurse attempted to take blood from my arm, but gave up saying she would seek assistance and went off, never to be seen again! You might understand my reluctance to visit this house of pain again- but don't worry folks, I can stand it - us Partick boys are made of tough stuff. Only 3 days to go -I hope. wink.gif
guvinboay
QUOTE (Betsy2009 @ 24th Nov 2013, 02:52pm) *
If you are in a hospital bed then a portable x-ray machine can be brought to the bedside.
If you are in the dentist then xrays can be taken.
I wonder why a nurse at the surgery could not be trained to use this kind of equipment or indeed a fairly basic portable scanner of some sort - the results of which are shown on the computer screen at the surgery.
Scans these days are on computers and can be emailed to the consultant direct so why not a copy to the GP? There is no reason for any delay in getting the information. In fact, the result could be emailed to you at a push.
Instead of waiting for a GP appointment -an email saying that there's small broken bone in your foot -so wrap and rest - or a great big break to get up to the hospital to get it sorted out - would be so much easier.
GPs live on their computers anyway now so it would also save unnecessary appointments wasting time.

As for India (???) what are consultants' secretaries doing? That's insane!

Rab - you are not a burden on the A&E if you have legitimate concerns about your health. The burden on A&E is those who go out and p****d and do something stupid to themselves.

Nurses are nurses and not radiologists, who require a university degree with around 5 years training followed up with hospital or clinic based postgraduate training. It is not as simple as it looks.
ashfield
Rab, sorry about your travails!

I've had to go to the doc twice in the last couple of years, once because of extreme pain in my left knee and the other a similar pain in my right foot and I got appointments to see my GP the next day on each occasion. In relation to my knee, I was seen at the new Victoria Hospital within a week, taken for X-rays within minutes of arriving for my appointment and, in less than half an hour later, discussion the results with a Consultant who had the images on a computer screen in front of him.

On the second occasion I got blood taken the following day at my surgery and the results were back in three days. I have nothing but praise for the NHS, but that's just my experience of course. Perhaps, instead of going to A&E, you should just come back to Scotland smile.gif


PS, on neither occasion was there a treatment option available but you can't blame the MHS for the failures of medical science huh.gif
ashfield
QUOTE (ashfield @ 25th Nov 2013, 09:08am) *
PS, on neither occasion was there a treatment option available but you can't blame the MHS for the failures of medical science huh.gif


Or the NHS of course (dratted itouch rolleyes.gif )
Dave Grieve
I cant comment on the NHS and its failures but some of the comments are about modern technology such as email not being used, when I go for my once yearly checkup on my hip replacement paid for by Johnson and Johnson the x-rays and scan carried out at the x-ray department are waiting for me at the surgeons office by the time I get there, normally 30 minutes after I leave the x-ray department.
Must admit this is as a private patient, we dont have government GP'S here and I don't have any experience of government hospitals, all I am saying is it can be done.
Betsy2009
I think that a lot of the service you get depends on whether you have a good GP or a bad one.
Waiting two weeks for a GP's appointment is a disgrace.
Rab, you should have told them that you were in pain and needed an appointment quickly.
It's all very well being stoic but sometimes you have to insist on your rights and push them a bit.
Give them a call to see if they've had any cancellations?
I do hope that you are sitting with your foot up and not trying to get on with stuff as usual.
As you say, it's only a couple of days now - but it should have been a couple of days in the first place.
Next time, ask for a home visit. That often get things done quicker.

This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.