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Glasgow Boards/Forums _ Technical Support _ Can't Log In

Posted by: Elma 14th Apr 2015, 02:54am

I have just got a new lap-top and was trying to log into GG but it won't let me. I point the cursor to name, I type in ems which is the name I used at the beginning changing to elma later. Nothing happens. What am I doing wrong as I can't access GG from the new one. I am writing this on my old PC which logs me in automatically.

Posted by: GG 14th Apr 2015, 10:06pm

Hi Elma,

To make it simpler, I've changed your login name to Elma as well. Sorry to read that you are having problems though. You will need to also input your original password. It's been quite a while since you registered, so you might have forgotten it? I can reset your password, however, I need to confirm that you are using your original email address (@shaw) or if you no longer have access to that email address?

GG.

Posted by: *Cathy52* 8th Dec 2016, 11:00pm

Hi I can't log iwordn ,will not except my user name or pass word.

Thanks Catherine Kelly.