Mega City Key Holder
Posts: 15,233
Joined: 2nd Aug 2003
From: Glasgow
Member No.: 235
Can they actually put us down any further? We have a bad diet, we drink too much, we can't speak properly, we can't give eye contact. What next? It's a wonder we've survived all these years. They make us sound like cretins. Ah'm fighting back.....ah've decided.
Weird how we have sent the best doctors, the best scientist, the best engineers, in fact the best everything all around the world, funny how it's only now when they don't need us that we're condemned from all angles.
Lord Provost
Posts: 314
Joined: 29th Jul 2003
From: Whiteinch
Member No.: 128
QUOTE (*Old Sailor* @ 8th Jun 2012, 09:42pm)
I have stated that I am referring to the typical Glasgow residents, regardless of their social class or upbringing. Your remark is worthy of a snob or a heretic on the defensive.
went to public school and am an atheist does that count? and most of the people I know in Scotstoun and Whiteinch speak a perfectly understandable English
anyone posting anything about this being a good idea has no right to call themselves glaswegian!! the way we speak is part of who we are and i am proud of it. i was brought up in bearsden and speak the way that the edinburgers ken want us to stop. this is who we are, what we are and one of the main reason everyone knows about and loves glasgow. this is also the reason that millions of people worldwide love glasgow and the scottish and the reason why they can all do an impression of a glasgow accent. you dont find people in norway that can do an edinburgh accent. the accent and the manner of the people of glasgow encaptulates what the city is about and sums up the character and nature of the people that live in it. shame on anyone who wants to change that. if you feel like this is acceptable then leave this city as you are not part of it. i have never met anyone that thinks the way the glasgow people speak is doing the city any harm. i personally had a role to play in winning the bid to bring these games to this city and if i had at any point think this would be the reaction of people i would have done my best to scupper any chance of winning. the people backing these things are embarrassing i will never change the way i speak. it is too big and important part of who i am and why i am who i am. if you have an issue with this then im sure you would be much happier in england somewhere( where i can asure all the people love the accent). as that i where they belong SHAME ON YOU!!
Mega City Key Holder
Posts: 14,872
Joined: 25th Jan 2009
From: German/French/Swiss border town on the River Rhein
Member No.: 6,448
QUOTE (JAGZ1876 @ 4th Jun 2012, 09:20am)
Mickey mouse lessons.........Glaswegians should tell them to go and take a good Donald Duck to themselves.
I've already mentioned on the boards here somewhere that a German guy I was once talkin' to asked me if I was from Glasgow; where he'd worked at the airport for 12 years. We were talkin' together in German. I've had all this looking direct in the eye stuff from my German girlfriend and I explained to her that that's ok but when you have to conciously look someone directly in the eye it can come across a bit confrontational at times so it's sometimes better to just be your self and be natural. Anyway, it's hard to look someone direct in the eye when you grew up with:- Look at me when A'm talkin tae ye (slap!) Don't look at me lik' that. (slap!)
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"Destiny is a good thing to accept when it's going your way. When it isn't, don't call it destiny; call it injustice, treachery, or simple bad luck.” ― Joseph Heller, God Knows
Mega City Key Holder
Posts: 14,872
Joined: 25th Jan 2009
From: German/French/Swiss border town on the River Rhein
Member No.: 6,448
See you Joey, ye'll git us aw a bad name.
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"Destiny is a good thing to accept when it's going your way. When it isn't, don't call it destiny; call it injustice, treachery, or simple bad luck.” ― Joseph Heller, God Knows
Session 1: Introductions & Expectations Tourism in Glasgow - your role as an Ambassador.
Session 2: Service Excellence - what is it? How can you deliver it? Understanding different types of customers; identifying ways to deliver outstanding service. Understanding the fragility of the customer experience through moments of truth. Pledges.
Session 3: Choosing a Positive Attitude Understanding the relationship between feeling good at work and influencing others (colleagues and customers) to feel happy and enthusiastic, and encouraging good teamwork. Pledges.
Session 4: Encouraging Customer Feedback Importance of feedback and the “Be a PLEASER” strategy. Dealing with challenging customers. Pledges.
Session 5: Continuous Improvement - taking service to the next level Working on the Disney principles of Setting, People and Processes to support the “orchestration” of the experience. Pledges.
Talking about Glasgow and Disney, the Daily Post (Liverpool) was kind enough to quote the following cheeky statement from the manager of one Wrexham service provider yesterday:
QUOTE
"Compared to Glasgow where I have worked Wrexham is like Disney Land."
The article then went on to describe in graphic detail what managers of some service providers in Wales thought was wrong with Glasgow. Maybe tourist bosses should write to the Daily Post to set readers straight!?!
Mega City Key Holder
Posts: 6,905
Joined: 29th Dec 2004
From: Originally Annan with a wee bit of Glasgow in between now Kimberley, B.C.
Member No.: 1,650
QUOTE (GG @ 22nd Jun 2012, 07:04am)
Here's the timetable for the one day course:
GG.
Looks good to me. The volunteers for the Vancouver/Whistler Olympics were given similar workshops. I don't think anyone complained and many got to know one another before the games began.
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