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Glasgow Boards/Forums _ Technical Support _ Shoutbox

Posted by: Tori G 21st Dec 2012, 02:25am

Hi Martin, I'm still unable to activate the Shout tab after writing my comment,... (I type my comment, press shout, nothing happens) are you able to help me with this dilemma?? Please

Posted by: Elma 21st Dec 2012, 05:25am

I was wondering why no-one was shouting recently, so I tried it again just now - and it works for me. Don't know what's happening, I hope Martin can help.

Posted by: Tori G 21st Dec 2012, 11:15am

Hi Elma, I dont think many others have the problem, this is the main reason why I personally havent posted, because I cant, its been way too long since my last shout,... could be coming up for over a year now or longer, yep, that amount of time has lapsed, and I become dispondent then go away in a huff, huh.gif I havent stopped trying though, I realise Martin can be busy so what can I do sad.gif

Posted by: Tori G 5th Mar 2013, 07:21am

Hi Martin,
I still cant use the shout/reply button in Shoutbox, I write my comment then press shout, and the shout button will not depress for me, pardon the pun, its a bit depressing. sad.gif
Is there any way you maybe able to fix it for me pretty please. yes.gif

Posted by: Heather 5th Mar 2013, 12:10pm

Tori, the Shoutbox does not work for me either. I gave up trying to access it a while ago.
I tried after reading your Post and still no luck.

Posted by: Tori G 7th Mar 2013, 10:22am

Oh Heather im so glad im not the only one unable to make comment on shoutbox,...

I've been wondering if I said something wrong and been banned, not that I say anything to be banned about.
Lets hope Martin gets to see and read this.

Hopefully others who cant comment will pop in here to say so too, (fingers crossed)

Posted by: d.c. 7th Mar 2013, 11:11am

I don't know anything about Shoutbox, but it seems strange that some members can use it while others can't. That may suggest it's an issue with your computer settings rather than an issue with Shoutbox. Is it possible that you have javascript disabled, or some other add on/plug in enabled which might be blocking Shoutbox ?

Posted by: Tori G 7th Mar 2013, 11:54am

Hi d.c. thanks for that info, now all i have to do, is work out where to start looking, and how to fix the problem??? Any ideas??

Posted by: d.c. 7th Mar 2013, 11:57am

Before you change anything, give me a few minutes to try Shoutbox with javascript enabled and then disabled, to test what happens.

Posted by: d.c. 7th Mar 2013, 12:08pm

Well, that didn't help. Shoutbox worked for me with javascript enabled and disabled.

What browser are you using ?

Update: My previous tests were when using Firefox, which is my usual browser. Just tested Shoutbox using Internet Explorer and it didn't work.

Posted by: GG 7th Mar 2013, 08:30pm

Hi Tori,

I'll look into this further and get back to you.

What internet browser are you using?

GG.

Posted by: Tori G 8th Mar 2013, 02:32am

Thanks d.c. for your help, its much appreciated.


Hi Martin, I normally use Internet Explorer, however,

had been prompted to use Google Chrome,(some time back) which I downloaded, though I kept on using IE.

Right now I'm using Google Chrome and because I have, was prompted to sign in here or register,

so now I will try and use the shout button and see what happens...?

(EDIT)...

Well I'll be!! (dont answer)

Martin and d.c, it was because of downloading Google Chrome but kept on using IE (duh). Obviously the configurations (Java Script) got changed from IE, thats what I think anyways lol.

Posted by: Tori G 8th Mar 2013, 03:20am

Ps.... Martin and d.c...

THANKYOU

Posted by: witshisname 16th May 2013, 02:18pm

Hi Martin,I'm having the same problem that Tori had..everytime I try and leave a message in shoutbox it just won't add it.
I'm using Internet Explorer, is that a problem for posting in the ''Box''??
I've seen others being able to post and just wondering what's going on.

Posted by: penny dainty 2nd Aug 2013, 06:04am

I tried to shout today and no luck , sorry Annie I did try and shout to you. ohmy.gif

Posted by: annie laurie 15th Aug 2013, 10:05pm

Hello Martin,

The SHOUTBOX is still not working for some of the posters,
Or else it is another dept, that is slowly dieing,

Cheers
Annie laurie unsure.gif

Posted by: Tori G 20th Aug 2013, 01:39pm

Annie
If I use Google Chrome browser instead of Internet Explorer browser with my vista operating system on my laptop I can get to use/reply on Shoutbox, so therefore I personally believe the fact that I downloaded Chrome it somehow has stopped IE (which I originally used) from integrating with the Shoutbox functioning of replying.